All successful companies strive to find new ways to outperform their competition. The focus is on the business and the services provided not the technical infrastructure that supports the business. Too often, however we are forced to address the inadequacies of the infrastructure since it is there that the advantage can be lost. Existing legacy systems are meshed together with new applications and systems resulting in a fragmented and difficult to manage environment that is often not fully understood. The need to keep pace with the propagation of new servers, software, application changes, disaster contingency, as well audit compliance are putting increased pressures on IT organizations. Blue-Dot offers a suite of services to help automate the operations lifecycle management of servers, desktops, applications and network devices to help IT teams achieve operational agility, improve productivity and achieve higher quality standards. Blue-Dot Services include: Discovery Services Systems Architecture Inventory Management License Management On-Demand Systems Management Server Provisioning Desktop Provisioning Identity Management Software Distribution Disaster Contingency Management Utility based Ticketing System Utility based Change Management System